0845 075 2002

Client Testimonials

We're in business for our clients, without them we couldn't operate, and we wouldn't want to either! We love to hear that you think we're doing a good job but we're just as keen to hear what you think we could be doing better.

 

Client feedback is critical to our continued success so if you've got an comment, suggestion, idea, criticism or if you'd like to see your testimonial below please Contact Us, we'd love to hear from you.

Client Testimonials

Magic. Thanks. You guys are good.

Mark Harrisonwww.southeastcreteholidays.com

You are the Lions in the jungle of hosting.

Peter Owenwww.songswhenyourwinning.co.uk

Thank you for a speedy service...really am over the moon with the server.

Bill Dewisonwww.thesignsite.co.uk

Thank you for clear and logical explanations and speedy service. Excellent support.

Peter Stanleywww.stanley.me.uk

I've never had a hosting company call me to resolve a problem, what a fantastic service!

Phil Horsepoolwww.annaslaundry.com

Many thanks to you and your team for all of the support yesterday - I'd have been totally lost without it!

Janet Lewis-Joneswww.jljtraining.com

Just to say a big thank you from all at Axis. Your support for charities like ours is very much appreciated.

Peter Hickingwww.axisc.org.uk

We've been wih Krystal for the past year now and am very happy with the level of service. Keep up the good work !

L. Folletwww.follettmotors.com

I love Krystal Hosting! They offer me easy control of my clients sites through WHM and I have confidence in their excellent quality of service.

Michaelwww.polycrete.co.uk

You lot are so fantastic I don't know how to repay you sometimes. How about I grow my Business so I can afford a nice DIAMOND package from you!!!

Michael Olabodewww.customvisions.co.uk

I have to say the hosting and support you provide is second to none, and the flexibility in getting even the most complicated stuff working is great!

Robin Halewww.hatiromedia.com

Excellent, thanks for all your help. Your company really is the best hosting company I have come across in a long time. Customer service is excellent.

Graham Millichapwww.mantaforce.co.uk

Marvellous! Thanks for the rapid response and feedback. Very much appreciated and a welcome change from the poor service I am used to. This bodes well!

Peter Hermanwww.herman.org.uk

I am extremely impressed with the level of customer service you guys give. Always getting back quickly even at unsociable hours (like Saturday at 10.00pm)

John Annohwww.chefscompliments.co.uk

I would like to say that your company is the best hosting company I have managed to find so far and I have recommended it to a few friends, keep up the good work.

Graham Millichapwww.mantaforce.co.uk

Krystal Solutions provide a friendly and efficient service. Their hosting solutions are fast and affordable, with quality hardware, software and support. I couldn't ask for much more!

Paul Berrywww.archbrand.co.uk

I am impressed with the excellent service and value for money that Krystal Hosting provides. I would recommend this host to anyone that wants to start both beginner and professional websites.

Danny Cookewww.dcrez.co.uk

Krystal Hosting has the most efficient, helpful and friendliest support that one could hope for when it comes to hosting. Unlike other hosting companies Krystal Hosting are there when you need them most.

Jason Herbertwww.losdolsesproperty.com

Krystal are real people who talk to me in a very clear and straightforward manner. Their communications and commitment to really understanding what their customers want is second to none...I actually read their emails!

Jeremy Gerliswww.rogertheweb.com

Just thought I'd drop you an email to say that having backups without actually having to do them myself is great. I just noticed the new icon in my Cpanel and had a poke around. Very nice, I'm impressed, good work on this one.

Lee Ballwww.leenukes.co.uk

It's wonderful to finally find an online provider who delivers on all that is promised through their website - and it's truly excellent value for money. I'll have no hesitation in suggesting that our customers avail themselves of your services.

Anne-Laure Dupuiswww.frecosse.com

I have hosted my site with Krystal Hosting for over 4 years now, and I am very happy with the service provided. The customer service is excellent, and their servers are very fast, stable and reliable. I would highly recommend Krystal Hosting to anyone.

Mike Parkerwww.shadowskill.co.uk

A personal "thank you" from me... I've been very impressed with the speed of response from you and your colleagues, and with the friendly nature of your e-mails to me. I'm already confident that I'm going to receive a great service for years to come!

Colyn Kempwww.theassumption.co.uk

So far my website works great and despite the fact that you are in Britain and I am in Canada, it loads faster than from the previous hosting service. Absolutely no complaints and your support has been superb. I am not even getting any database errors like before.

Bill Vlasakwww.affiliate-bookmarks.com

All I can say is that Krystal provide a 100% service with the customer at heart. Communications is second to none and all first name terms. Speed and quality of the service is the best that I have used and will be with them for a very long time. Keep up the good work.

Nik Cookwww.okbidnow.com

I can't sing praises high enough for Krystal. After years of bouncing from one hosting provider to another who promised good service, I have finally found a true provider of quality servers and service. Krystal are the Rolls Royce of hosting providers. Need I say more?!

Peter Bateswww.menditsa.co.uk

After recently getting myself into technical difficulties, Krystal's support service was spot on. Quick, clear and extremely helpful, the support team got me up and running again in no time. If you want to be sure that your site is in safe hands, Krystal is the place to go.

Steve Beerwww.hotwheelsforum.co.uk

Since joining Krystal earlier this year, I have been extremely impressed with the service offered. Whenever I have had a query, it has been very quickly and efficiently answered. I have recommended several people to Krystal and I will continue to do so. Keep up the good work.

Jon Sinclairwww.jonsinclair.co.uk

I have hosted my site now with Krystal Hosting since April (2005), and to be honest they're one of the best hosting companys I have been with, the server uptime is brilliant and the support they offer is very good and friendly. I would very much recommend Krystal Hosting to anyone.

Luke Goldspinkwww.Naruto-Universe.com

The support here is fast, personal and effective. The server performance is constantly high. The plans available are excellent value, especially considering the myriad of features and generous space and bandwidth. I've been here 4 years and I'm not going anyplace. We're happy, join us!

Piers Bellwww.xbomber.co.uk

As a charity, it is important for Dream-A-Way to have a package that caters to our needs, with no-nonsense and simple to use features. Krystal's plans fit the bill perfectly. Reliability and flexibility, plus the ongoing support, and easy, honest and accurate advice supplied by the team means Krystal are a cut above the competition.

Dream-A-Way Webmasterwww.dream-a-way.co.uk

Krystal have exceeded my expectations in every way. It was critical for me to find a hosting company who were not only exceptional value for money but would also offer us excellent customer support. Out of all the companies I spoke to Krystal stood out an easy first choice for us and I have been delighted by how well you have looked after us.

Michael Gileswww.meetthegiants.com

Price isn't the only factor to take into account when looking at hosting plans. Krystal have excelled themselves with great packages backed up with great support and excellent reliability. Serving upto 19,000 page views per DAY meant we needed a host that was reliable and scalable. I am more than happy to recommend Krystal's pakages AND service.

Andywww.audiclub.co.uk

Krystal Hosting not only offer the best prices, but their service is also second to none. They are not the first hosting company I have tried, and I can tell you, there are some bad ones out there. As of yet, I have not had a single problem, but if I did, I know personal support is just a phone call away. I thoroughly recommend to anybody, Krystal Hosting.

Ben Dunfordwww.bdcomputers.co.uk

We were recommended to Krystal hosting by an already happy customer and they haven’t disappointed. We keep chopping and changing our hosting requirements and Krystal have always been happy to help no matter how big or small our request. Krystal’s support is second to none with a team of dedicated and competent people who know their stuff just a phone call away.

Gareth Whitewww.starre-host.co.uk

I have been a Krystal Hosting customer with numerous accounts for some time now, and couldn't be more satisfied. I have often required assistance with my domains and accounts on many occasions (due to my own ignorance about how some things work), and I very quickly discovered that Krystal Hosting goes FAR above and beyond anything I would expect when it comes to customer service.

Alex Sealwww.iRail.co.uk

I have been using Krystal for nearly two years now and am extremely satisfied with the high levels of service given at affordable prices; as a local table tennis league, which is obviously a minority sport we do not have the funds to finance expensive hosting packages - I simply couldn't find a better package at a better price and the quality of customer service is not to be outdone either.

Chris Welchwww.mkttl.co.uk

I've been using Krystal for years. I first went to them because I needed a cheap domain and they were cheap! I've since learnt they offer much more than sensible prices. The support is exceptional and every internet project I get involved with, now goes through Krystal. Simon asked me to write something a bit longer than "your usual exceptional service!" but to be honest I think that sums it up.

Kevinwww.camos.co.uk

I signed up to Krystal on someone's recommendation and have absolutely no regrets. In fact, I had a second site hosted some where else that I promptly moved to Krystal. The hosting is fast, reliable and cheap. The control panel has more options than you could ever want and the service is, well, excellent. One on One, personal, live assistance in any matter you need help with. What more could you ask for?

Paulwww.ibauk.com

TidalWave UK has been a dedicated server customer with Krystal for over 7 years and since the start we have never looked back. With their excellent service, support, new ideas and up to date technology, Krystal has provided us a solid platform to grow our hosting services, our reputation and our business. Thank you from Team TidalWave for all your help and we look forward to more years of service and growth.

Clifton Vaughanwww.tidalwaveuk.co.uk

While having trouble with another host someone recommend Krystal Hosting. I am so glad that we took their advice. Kystal is fast, reliable, cheap and above all else a friendly company to work with. I have had an excellent and prompt response to all my queries. Recently we have had to upgrade to the next package, and this was done within 5 minutes of my email. I would not hesitate to recommend Krystal to anyone else.

Neale "Nelly" Websterwww.buysellcortina.co.uk

As a website design company it is imperative that we have a hosting company we can trust. Since moving to Krystal 3 years ago I have found their services very competitive and their professional and friendly team to be helpful, reliable and proactive. We subsequently moved over 500 domains away from our old hosting company to Krystal and would happily recommend them to anyone looking for quality, hassle free hosting.

Richard Stangroomwww.awdltd.co.uk

I've been using Krystal Hosting since August 2003 & found the services & support to be fantastic - there is no other word for it. If you have a problem, which is rare, then someone is always quick to fix it. This is one of the few hosting companies that actually give a contact telephone number. I know at least 8 people who have sites with Krystal & they all rave how good the service is. Keep up the good work!!

Neil Skermerwww.classiccortinas.co.uk

Having spent fifteen years in the IT industry I was pleasantly surprised to find small, customer focused Hosting Providers still existed. The help and assistance extended by the team was service way above the norm and to be able to actually talk to the engineers and explain the issues we faced enabled swift and effective resolution. All in all a very professional service and one we would not hesitate to recommend.

Dawn Millerwww.newcastleporttaxi.co.uk

We joined Krystal Hosting in 2004 after deciding we wanted to use a UK company for our domain registrations. We now have 170 domains registered here and the decision has been supremely worthwhile. They offer good value, reliable domain services with an easy to use interface. Most importantly their support has been fantastically responsive. I wholeheartedly recommend that you give them the chance to impress you.

Daniel Watts, MDwww.aluminati.net

Krystal have consistently provided a very high level of service for all the sites we look after. With our team managing between 50 and a 100 charity and business sites we have found reliability, honesty, integrity and good value for money with the Krystal team and its technology. We recommend them over and above other hosting companies as they deliver with a straightforward approach and answer problems with solutions.

Chris Smithwww.virtualriders.org

We have found Krystal to offer an excellent service with outstanding customer care. The Krystal team respond and rectify issues quickly, even when they arise outside normal office hours. Krystal go the extra mile to understand and meet our needs, with personal service making all the difference. Having used Krystal for both a premium plan and dedicated server, I would not hesitate to recommend them to companies of any size.

Alison Chalmerswww.kiddivouchers.com

I run a small business and manage my own website. Like everyone else I need a host which is reliable and reasonably priced. I have used Krystal for years and they have always provided what I need, but their winning feature is that when you call for help you don't get a machine, you get a knowledgeable person. I haven't needed help very often, but it's always been there when I need it. I wholeheartedly recommend Krystal.

Michael Croftswww.perrygrove.co.uk

They told me they'd unplug my servers if I didn't say something nice! "Running a high traffic network of websites means that I require high spec servers and a customised database solution. Krystal worked with me to implement and maintain a bespoke solution, going above and beyond the call of a run-of-the mill hosting company, not only in terms of the setup but also in supporting me operationally." I hope that's good enough!

Robin Scottwww.blacktreegaming.com

As a very popular social gaming website we often need to make adjustments to our dedicated servers. We've made good use of Krystal's support at all hours of the day, every day. We recently had a large traffic spike and Krystal spent the best part of an evening and into the early hours of the morning helping us cope with it. Krystal is the epitome of superb customer support and we would without a doubt recommend their services.

Mark Laursenwww.ensidia.com

As a small business with limited IT knowledge - what matters to me most is the help I get when I need it. Well, with yourselves, I got frank advice on choosing the right hosting package for my needs (not the most expensive!) and when I needed a little nudge to set up my new website correctly the help you gave was always so prompt, courteous and easy to follow...Thank you for making the 'minefield' of hosting a lot safer for us all!

Mike Brownwww.vintage-home.co.uk

Recently I was faced with the task of finding a host for three websites. I was recommended a cheap host which resulted in a frustrating lack of communication. I encountered Krystal where I was treated as a human being even if I wasn't a client. I migrated one site and am pleased to report that there is always someone at the end of the line to help. The service is flexible, efficient, inexpensive and the quality is of the highest level.

Richardwww.harbroe.org

We have been publishing online since 1983. After 25 years we have finally found a superb company who know the true meaning of customer service and how to go that extra mile. A special thanks go to Simon and Tom who helped us through the transition to Krystal. We have never volunteered or written a testimonial before but this company deserves all the superlatives and accolades. We look forward to spending the next 25 years with Krystal!

Stuart Rogersonwww.kafkasworld.com