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From Krystal Hosting Wiki - UK Web Hosting Support

Contents 1 Welcome to the Krystal Hosting Wiki 2 Technical 3 Web Site Design 4 Moving to Krystal / Away from Krystal 5 Billing and Client Area 6 Tutorials / Articles 7 Common Problems 8 Feedback and Suggestions 9 Definitions

Welcome to the Krystal Hosting Wiki

This wiki has been put together to act as a knowledge-base for Krystal Hosting customers. We will be migrating our current knowledge base to this wiki over the months to come and aim to include lots of content and video tutorials. Please note that links in red are pages that have not yet been created - this support site is still very much under development so we apologise for the inconvenience of incomplete links.

Technical

CPanel	Configuring SFTP	Shared SSL Certificates	Domain Transfers
WHM	PHP.ini File	Private SSL Certificates	Renewals
FTP Details	HTACCESS File	Email Client Details	Krystal Nameservers
Directories Explained	PHP Max File Upload Size	Fantastico Scripts	Reseller Plan Questions
Microsoft / ASP Hosting	Brute Force Blocking	SSL Transfers	Email Volume Per Hour
Protect PHP.ini from public access	CHMOD permissions table	Uploading through FTP:FileZilla setup	Check Available Disk Space
SSH Access	Password Reset	Bandwidth	Create table in PHPMyAdmin
Insert Data in PHPMyAdmin	Connect to database with PHP/MySQL	Separate Class C IPs	Php not working
Submit a Support Ticket	Create a table in PHPMyAdmin	FTP Problems uploading large files	whereis cURL
Joomla! Migration Help

Web Site Design

Favicons

Moving to Krystal / Away from Krystal

Moving - Not sure what you want? - Read This!	Transfer Domain to Krystal	Transfer Domain from Krystal	Change Nameservers to Krystal
Change Nameservers to another host	How fast is account creation?

Billing and Client Area

Minimum Contract	30 Day Guarantee	Charity Hosting	Domain Profiles
Invoicing	Security	Payment types	Krystal Bank Details
Billing Account Signup	Problems with Signup	Nameserver Management	DNS Management
Past Invoices	Client Area	How to update your credit card	30 day moneyback guarantee

Tutorials / Articles

How to create a Wordpress Blog	Server Uptime Script	How to create a forum	POP3 Inboxes
How to create a database driven web site	A chat room	A content managed web site	A ruby site
Introduction to e-commerce web sites	How to drive traffic to your forum	SSL Certificates	cPanel Web Hosting
Choosing a web host	The switch to a dedicated server	Virtual Private Servers (VPS)	SEO Hosting
Web Site Directories	Create a wiki web site

Common Problems

Uploaded site not working	I can only access my site through my IP	I've been hacked!	Gmail E-mail Problems
Emails deleted from server

Feedback and Suggestions

Client Suggestions

Client Feedback

Definitions

Top Level Domains (TLD's)	Addon Domains	Nameserver	IP Address
Bandwidth	Webspace	VPS	Dedicated Server
Shared Hosting	Reseller Account	Domain	IPS Tag
FTP	POP3 Mail	Parked Domains	CMS (Content Management System)
SSL Certificate	IMAP / POP3 Email	DNS	SEO Search Engine Optimisation